Within Germany and Austria you can expect your order in 1-2 business days, in the EU 4-7 business days and worldwide up to 7 days after the order is dispatched.

Please note that we currently do not ship to: Kosovo, Moldova, Macedonia and Vatican City.

Our orders are dispatched within 1-2 days from our logistics partner, Wirths GmbH.

Regarding orders for products which are in stock, within Germany and Austria you can expect to receive your order 1-2 business days, in the EU 4-7 business days and worldwide up to 7 days after the order is dispatched. 

However, please note that pre-orders for products which are not yet in stock will be shipped on or around the estimated shipping date which is displayed on each product page.

We deliver all orders on eu.bonaventura.shop safe and fast with DHL & DHL Express (tracking number included).

Within Germany and Austria shipping costs €5.90.

Within the rest of the EU shipping costs €10.00.

Worldwide shipping costs and €35.00.

Once your shipment is assigned a tracking number, we will notify you by e-mail.

Please note that it may take up to 12 hours for DHL to update the status of the shipment.

We have a 30 day return policy. This gives you a chance to test your product, and if it's not right for you, you can return or exchange it.

We are happy to offer you free shipping on all returns.

Please contact our Support Team via email, phone or chat who will help you create a return label.

As to not create any more costs for you, please contact us at service@mybonaventura.de and we will assist you in creating a return label.

Please let us know the reason for your return in order for us to improve our products in the future.

In order to assist you, please contact our Support Team by email, phone or chat. We will then check the status of your order and if still possible, cancel or change it. However, please note that this is only possible for a very short period of time following the placement of the order as the order details are passed directly to the shipping team to ensure a speedy delivery.

If you received a wrong or defective item by any chance, please contact our Support Team by email at service@mybonaventura.de, phone or via chat and we will be happy to take care of a quick exchange and ensure you are happy with your product.

We offer you the following payment options on eu.bonaventura.shop:

• Credit card
• PayPal
• Instant bank transfer by Klarna
• Apple Pay
• Invoice by Klarna

You will receive your invoice from us via email following once your order has been shipped.

If you require us to resend an invoice, please contact our Support Team by email at service@mybonaventura.de. To process your request as quickly as possible, please provide us with your order number.

Noblessa leather is an embossed calf leather with a classic crossgrain. Noblessa boasts a uniformly structured surface with an elegant two-tone look. Learn more about Noblessa.

Fjord leather is shrunken, textured calf leather that features a raised grain and pebbled surface. Learn more about Fjord leather.

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