BONAVENTURA products come with a lifetime guarantee.
You can get the following lifetime warranty service by registering the warranty of your product. You will need the copyable receipt from an authorized dealer, a warranty number (six numbers after "SN." on your card) and a product code (a letter code next to the barcode usually starting with "B" > example: BODT-XX).
Edge paint repairs
We accept the repair of the edge paint (black part of the boards) of the smartphone case. Please contact us from the Repair Request Form.
About order numbers
- Official online store: 5 to 6 digit alphanumeric characters starting with "BEU/BUS"
- Amazon official shop…numeric string of “3 digits-7 digits-7 digits”
The following products are not covered by the lifetime warranty:
・ Valet Tray
・ Round Coin Case
・ Leather Strap
・ Cable Holder
・ Nano Glass Coating Spray