BONAVENTURA products come with a lifetime guarantee.
You can get the following lifetime warranty service by registering the warranty of your product. You will need the copyable receipt from an authorized dealer, a warranty number (six numbers after "SN." on your card) and a product code (a letter code next to the barcode usually starting with "B" > example: BODT-XX).
For more details, please ckeck our Warranty Policy.
Please register the warranty of your product within 15 days from purchase date.
You can register the warranty here.
- Hard case repair
As long as leather can be used, the polycarbonate case part will be replaced free of charge.
The repair period is about 7-10 days.
- Edge paint repair
The repair period is about one and a half months.
- Other repairs
About order number
- Official online store: 5 to 6 digit alphanumeric characters starting with "BEU/BUS"
- Amazon official shop… Numeric string of “3 digits-7 digits-7 digits”
* The following products are not covered by the lifetime warranty.
・ Valet Tray
・ Round Coin Case
・ Leather Strap
・ Cable Holder
・ Nano Glass Coating Spray
> Click here for Warranty Registration .