Lifetime Warranty
BONAVENTURA products come with a lifetime guarantee.
You can get the following lifetime warranty service by registering the warranty of your product. You will need a receipt or order confirmation from an authorized dealer, a warranty number (numbers and/or digits following the SN on the warranty card, for example: SN.M01234) and a product code (a letter code next to the barcode usually starting with "B", for example: BODT-XX).
- For more details, please ckeck our Warranty Policy
- Please register your product for warranty within 15 days of purchase
- You can register for warranty here
Hard case repairs
Repair of the polycarbonate case which holds the smartphone is guaranteed for many years. As long as the leather can still be used, the polycarbonate case can be replaced free of charge. Please allow 7-10 days for the replacement
polycarbonate case to reach you.
About order numbers
- Official online store: 5 to 6 digit alphanumeric characters starting with "BEU/BUS"
- Amazon official shop…numeric string of “3 digits-7 digits-7 digits”