Payment and shipping

A. Payment methods

We offer you the following payment options on eu.bonaventura.shop:

  • Credit card
  • PayPal
  • Instant bank transfer by Klarna
  • Apple Pay
  • Invoice by Klarna

B. Shipping fees

We deliver all orders on eu.bonaventura.shop safe and fast with DHL & DHL Express (tracking number included) to the following countries under the following conditions:

Italy, Austria & Germany:

  • € 5.90 per order

Other EU countries:

  • € 10.00 per order

Worldwide shipping:

  • € 35.00 per order 

Every shipment we send out includes all taxes and duties. Customers are not required to pay any additional fees or taxes or duties on their orders. 

We ship all orders with Incoterms DDP (Delivery, Duties Paid).

    C. Delivery time

    Our orders are dispatched within 1-2 days from our logistics partner, Wirths GmbH. Regarding orders for products which are in stock, within Germany and Austria you can expect to receive your order 1-3 business days, EU 4-7 business days and worldwide up to 7 days after the order is dispatched. 

    Inside the EU we ship safe and fast with DHL & DHL Express (tracking number included) and if necessary with selected partners outside EU borders.

    However, please note that pre-orders for products which are not yet in stock will be shipped on or around the estimated shipping date which is displayed on each product page.

    Please find below the countries that we currently do not ship to: 

    • Kosovo
    • Moldova
    • Macedonia
    • Vatican City

    D. Shipment tracking

    Once your shipment is assigned a tracking number, we will notify you by e-mail. 

    Please note that it may take up to 12 hours for DHL or DHL Express to update the status of the shipment.